Anonymous
map-marker Summerfield, Florida

Looking for paint

Need a gallon of behr paint for my house. The color is called outer banks (white) Ive searched Home Depot and no luck
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Monifa Nhv

Dynasty one coat not covering

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I bought 2 gallons of Behr Dynasty from Home Depot. I was told about the guarantee and I bought the required brushes. Well it took 2 coats. So I would like my money back. I have the receipt along with pictures of the walls after one coat. Not sure who to talk to about it. Thanks
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Preferred solution: Full refund

User's recommendation: They called right away to fix the issue. Thanks so much.

1 comment
Guest

Were you aware of the caveat that only colors from the approved Marquee/Dynasty "One Coat" palette will cover in one coat? There are other warnings on the can too, noting that the wall must be well sealed to assure performance.

Featured
Jeff V Rcv

Deck stain not holding up

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Behr - Deck stain not holding up
Behr - Deck stain not holding up - Image 2
Behr - Deck stain not holding up - Image 3
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Behr - Deck stain not holding up - Image 5
Deck was stained last year, its peeling, chipping and I cant get through to customer service. Phone menus , put on hold., figure the customer will get frustrated and hang up. So sad to see another good company swirl the drain with poor support.
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Cons:
  • Poor customer support lack of standing behind product

Preferred solution: Replace product and applicators Iโ€™m out my time, cost of brushโ€™s, rollers and deck stain 4 gallons

User's recommendation: Buy a different product with good support

Anonymous
map-marker Taber, Alberta

Happy with the product and customer service

Behr - Happy with the product and customer service
I was so pleased with behr customer service. I wasnt expecting them to be so awesome. Normally it's a fight to get it right . But this company went pass my expectations 100%.I will only by there paint from here on because of the awesome product and customer service . Thanks Behr you rock
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Sarah W Pnx

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Verified Reviewer

Problem with my paint

Behr - Problem with my paint
Behr - Problem with my paint - Image 2
I bought 3 gallons of paint on March 23 and we painted the following week and two of the gallons that we opened. There were gooey clumps of paint, and it made painting very difficult because it was getting on our rollers and on the walls. We returned the third gallon to Home Depot in Collingwood although we did purchase them at the Home Depot in Barrie. We were not pleased with the amount of extra work we had to do in order to pull these clumps of paint off our rollers. Theres obviously something wrong with the paint because weve never had issues before with Behr paints.
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Preferred solution: Full refund

User's recommendation: Of course I recommend Behr paints, Iโ€™ve used it for many many years, and never had an issue. Iโ€™m assuming there was something wrong with the batch.

Sarah W Pnx

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Verified Reviewer
| map-marker Wasaga Beach, Ontario

Bought the marquee paint to do our basement ceilings and we still have to do another coat. Itโ€™s supposed to be a one coat paunt. Very dissatisfied and disappointed with product, I couldโ€™ve used a g

Behr - Bought the marquee paint to do our basement ceilings and we still have to do another coat....
Behr - Bought the marquee paint to do our basement ceilings and we still have to do... - Image 2
It doesnt apply like they advertise. We still have to do a second coat and thats on a white ceiling. Very disappointed with this product
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User's recommendation: I donโ€™t recommend

Stanley J Fxu

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Verified Reviewer

Our home is approx 15yrs old. Ex & Int are...

Our home is approx 15yrs old. Ex & Int are painted with Behr. The last 2-3 yrs I have noticed the studs showing partial shadows on the interior walls especially in the garaage Any thoughts? Thanks!
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1 comment
Guest

Sounds like poor insulation is causing the walls to soil unevenly. In older or poorly insulated homes, the walls show cold spot shadowing.

Carla H Cjk

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Verified Reviewer

Floor paint peeling, discoration

Behr - Floor paint peeling, discoration
Behr - Floor paint peeling, discoration - Image 2
Floor painted by contractor, had a flood that was cleaned quickly. Discoloration and peeling of the paint.
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Anonymous
map-marker Sparta Township, New Jersey

I strained my deck with Behr solid stain that was supposed to last 10 to 25 years. In March I was walking around on my decks and noticed multiple areas where the stain was peeling.

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After not even one year the stain on the decks in multiple locations is peeling. The deck was power washed the previous summer and I also went over it with deck cleaner before staining. I contacted Behr in March and sent them pictures of the stain and deck. They were supposed to send me 5 gallons but never sent it.
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User's recommendation: Find another brand, they don't stand behind their product.

Anonymous
map-marker San Bernardino, California

Poor coverage

This Behr paint has to be the worst paint I have ever used! What is it made of 100% water? Doesn't cover anything had to use 5 coats when I should have used 2!
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User's recommendation: Don't buy it

1 comment
Guest

If you applied 5 coats, I guarantee it is your manner of application. Even the Behr Ultra Pure White will cover any color in no more than 3 coats.

Gloria A Una

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Verified Reviewer
| map-marker Miami, Florida

Follow up on paint peeling off complaint

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I contacted customer service like the end of may regarding how we are remodeling our house, painting walls,base, doors, and the paint on my doors, door frames, moldings are all peeling off.

The customer representative said she will send me an email how to proceed with the complaint and to send pictures of my receipts and the pictures of the cans of paints I purchased.

Up till today I havent received such of email. I spent a lot of money buying paint, sand paper, everything I needed to prepare all my walls ,doors etc..

For the paint peeling off.

All my purchases were done at Home Depot and my credit card I have proof in my account which I have misplaced some receipts.

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Loss:
$400
Pros:
  • Convenient at home depot
Cons:
  • Behr quality control
  • Quality of product poor did not last

Preferred solution: Let the company propose a solution

Featured
Jennifer S Lcf

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Verified Reviewer
| map-marker Minneapolis, Minnesota

Bad experience

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Behr - Bad experience
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Updated by user Apr 05, 2022

I have gotten no feedback from Behr at all. Nothing. Super disappointed

Original review Mar 06, 2022
My husband used Behr porch paint, he sanded, filled spots and painted our deck in September 2021. It is January 2022 and my deck looks terrible. It looks like the paint isjyst coming off. He spent hours of hard work doung this and it looks awful. I am very discouraged and upset on the quality of this paint. We bought 2 gallons , which isnt cheap so it is upsetting.
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Loss:
$150

Preferred solution: Let the company propose a solution

1 comment
Guest

Frankly, I would never put anything but a transparent oil stain on any deck. It is the nature of how decks are constructed that water cannot be kept out of the wood.

Whenever you have peeling to bare wood, you can bet your boots that moisture was the cause.

If you can't keep moisture out, for goodness sake, DON'T put on any finish that prevents that moisture from respiring out! For sure don't put on a full bodied floor paint!

Adam C Anj

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Verified Reviewer
| map-marker Albany, Oregon

Paint was not One coat coverage

Hello I emailed you guys awhile back after i talked to you guys on the phone. Home depot said that i needed to get ahold of you guys about my 6 gallons of paint that should of been one coverage.. Dont get me wrong. I do love your paint and use alot. But i dont know if it was the color or they made wrong. But. It wasnt one coat guarantee thats for sure.. Ty
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Loss:
$350

Preferred solution: Full refund

1 comment
Guest

Only the Behr Dynasty and Marquee lines are guaranteed One Coat and then only when one of the approved One Coat colors are chosen. What paint and what color were chosen?

Debra A Ojm

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Verified Reviewer
| map-marker Niantic, Connecticut

Paint quality

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Updated by user Jun 17, 2022

No

Original review Jun 16, 2022
I used your paint deck last spring. Power washed first, scraped old paint. Then put 1st coat alittle heavy in traffice areas, 2nd coat went on easier. Your paint bubbled, worn off, never known I did in some areas, did not stand up a year. We even have a awning over the deck.i would
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Pros:
  • Paints ok
  • Looked good when first applied
Cons:
  • I paid for something to last not to peel within months

Preferred solution: Knowing I vented. This was a big job and quality of paint was poor. Just get tired of companies thinking everything is good in their products.

User's recommendation: I would not recommend

Anonymous
map-marker Vancouver, British Columbia

*** product

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Thick paint that is so difficult to apply and hard to use Deckover cause more damage to your decks and not worth the money
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User's recommendation: *** no for this ***

Anonymous

Deck stain

I purchased light lead semi transparent stain at Home Depot. I put it on a clean dry deck. The color came out blue grey I called the store they assured me it would dry in the color I picked. It didnt I had to go back to get another gallon to match what I did. I waited 3 days before I put the furniture back. When I move a chair the paint is peeling and where I walk its coming off. I live alone not a lot of traffic
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Pros:
  • Customer service
Cons:
  • Product is defective the consumer deserves restitution

User's recommendation: Donโ€™t buy Behr paint. If you do check the color

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