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Update by user Jun 08, 2017

After several email discussions, Behr sent me a fresh gallon of paint today.

Original review posted by user May 31, 2017

Product Name: Premium Plus Product No: 7050 Issue: We picked up a gallon of Ultra Pure White, the can was machine shaken. This paint is not pure white, more like an antique white!

How can we match UPW #2-3050? Reply from BEHR customer service, Hello Robert, I’m sorry your paint’s color didn’ meet your expectations. It’s really odd that your untinted gallon of Ultra Pure White Premium Plus Satin Enamel paint looks more like an Antique White, as the Ultra Pure White color is the same throughout all of the bases so there shouldn’t really be a visible difference. However, if you’d like to brighten your paint, you can have an associate at the paint desk add white tint to the paint.

Adding white tint to the already white base will give you a brighter white. Hope this helps.

If you have any other questions, feel free to let us know. Have a great day, Joanna Web Care BEHR

Product or Service Mentioned: Behr Premium Plus Ultra Wall Paint.

Reason of review: Poor customer service.

Monetary Loss: $30.

Preferred solution: Deliver product or service ordered.

Behr Cons: Paint quality, Behr quality control.

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Anonymous
#1335430

adding more white isn't going to help unless you mix three or four more gallons with it. Behr customer service doesn't have a clue what they are talking about.