Filter by rating
filters
State:
Show
City:
Show
Product:
Show

Pissed Consumer Interviews ?

Video interviews are designed to showcase real customer experiences with a variety of companies. They give consumers a chance to tell their side of the story and expand upon their original complaint posted to PissedConsumer.com

I contacted Behr and they will only allow $400 to cover paint remover and nothing to even redo my deck which is another $400 alone. Then I have had a pacemaker put in since that time and unable to redo the deck myself---which I thought I wouldn't have to do again since I am almost 80. I now have estimates of $2400 to repair, strip and redo my deck properly with another brand of waterproofing stain. Since I am retired, this is a cost that shouldn't have happened due to their defective products and I shouldn't have to suffer this loss. I even went to see the manager of Home Depot to see if I could at least get reimbursed for my purchase, but no luck since he just referred me back to Behr.
Read
I applied Deckover to my 3 decks totaling nearly 1000 sq. Ft 2 years ago. It peeled the first year and I touched it up. Now it looks much worse and is peeling everywhere. There is seemingly no remedy for this yet they continue to sell the product. This is unconscionable. I wasted my time and money on the stripping, prep and application. I am very unhappy with Behr. I would at the very least appreciate a refund of the costs and compensation for my labor and materials. Also I would be happy to participate in a class action suit. I have contacted Behr first by phone but they steered my to the website as they said the customer service number is disconnected.
Most Helpful
We bought 6 gallons of the product and the 20 year old deck looked pretty darn good...until after winter. The product is blistering and peeling big time off the deck and the yard is a mess. I've got a deck now that looks awful and dried deck over paint strips and...
View full review
83 comments
Anonymous
#1709565

I have the same problems, I purchased prom Home Depot last year, start peeling off this spring, some stick some wont come off. I talk to Home Depot they tole me to call Behe and give me the 800 number. My deck is 20'x 40' redwood,

View more comments
Review
#481687 Review #481687 is a subjective opinion of poster.
Product
Behr Paint
Loss
$200

Behr - Would Not Recommend

Two coats of Granite Grip on Patio resulted in a yellow stain when touched by water. So we waited, added another coat of another color, and same thing happened. Looks like someone peed all over our patio, Please advise.
View full review
Review
#1709527 Review #1709527 is a subjective opinion of poster.
Product
Behr Premium Concrete And Masonry Paint
Pros
  • Homeowner
Reason of review
Not as described/ advertised
Loss
$3000
Preferred solution
Let the company propose a solution

Behr - Dont use on wood

1.0
Details
This paint cause my wood decks to rot!!!!! Held water against the wood. Some of this wood was over 20 years old and no evidence of degeneration and in a year was rotten and dangerous. This product should be CLEARLY label as no suitable for wood. ::
View full review
Review
#1702912 Review #1702912 is a subjective opinion of poster.
Product
Behr Porch And Patio Floor Paint
Reason of review
Damaged or defective
Preferred solution
Behr should pay for replacement of the wood on my decks. My new wooden stairs are rotting out extremely fast. This is a safety issue as well as product labeling issue. I trusted Behr and was sold a product which was EXTREMELY damaging to my home

Behr - Bad paint

1.0
Details
Had my whole house painted with stain blocking paint and primer in one. The paint washes off the walls even tho it says washable, and the paint is peeling off my walls. This is some crap i thought behr was the best
View full review
Review
#1688362 Review #1688362 is a subjective opinion of poster.
Cons
  • Products were not as advertised

Behr - Our paint peeled off

Behr - Our paint peeled off
Well we used your deck over paint on our deck and it is peeling and splitting apart!!! We have a large deck that we Surfaced with your paint and we like to know what we need to do now to fix that from getting worse!! We paid a lot of money for your paint!!!
View full review
Review
#1674488 Review #1674488 is a subjective opinion of poster.
Reason of review
Bad quality
Loss
$300
Preferred solution
Let the company propose a solution
Tags
  • Paint Peeling

Behr - Peeling Deckover paint within first year.

1.0
Details
After doing all the proper cleaning, prepping, and applying 2 thick coats of this product, it started peeling within the first year. It traps moisture under it, and accelerates and even seems to FEED rot and fungus. I would really like to know how I can be compensated for this after spending hundreds on this paint, and now having to strip this paint and repair/replace half of the deck.
View full review
Review
#1669472 Review #1669472 is a subjective opinion of poster.
Pros
  • Looked good when first applied
Cons
  • Damaged our deck
  • Poor quality and terrible experience applying
Reason of review
Not as described/ advertised
Loss
$1000
Preferred solution
Let the company propose a solution
Tags
  • Behr Premium Plus Ultra

Behr in Los Angeles, California - Existing clame

4.9
Details
I’m extremely HAPPY with Customer Service they addressed my issues and took care of the problem. Thank You very much. To the Representive that took care of this most current issue. Please acknowledge him with whatever recognition that your organization provides thank you B
View full review
Review
#1668618 Review #1668618 is a subjective opinion of poster.

Behr - My deck is a mess!

1.8
Details
Purchased Behr Premium deck paint in June 2018 called Smooth DeckOver. Turns out there was a class act suit against Behr and Home Depot regarding this paint that was filed in May 2018. When we contacted Behr and Home Depot this June 2019 when the paint was peeling all we got from them after some time I might add was the cost of the paint. We were told we were too late to apply for the suit.
View full review
1 comment
h.kitchener
#1754445

Well, don't fret about being too late to be part of the class action suit---you most likely wouldn't have gotten much recompense anyway as the major part of these things always go to the attorneys first and then to the customer. As for Behr and deck products, we continue to see many complaints.

Perhaps it behooves homeowners to find different manufacturers of these things to use instead of Behr? Just wondering.

Review
#1666311 Review #1666311 is a subjective opinion of poster.
Product
Behr Paint
Cons
  • Terrible product
Reason of review
Not as described/ advertised
Loss
$500
Preferred solution
Let the company propose a solution

Behr - Paint flashing

3.2
Details
Behr - Paint flashing
Behr - Paint flashing
Behr - Paint flashing
Behr - Paint flashing
Behr - Paint flashing

Update by user Oct 08

I’m not sure why my loss says $3! I clearly stated $2,500 just minutes ago. This is bogus if you’re going to change my answers after I enter an answer.

Original review posted by user Sep 28

Bought 15 gal of flat ceiling paint and have to repaint most due to flashing. Sums it up
View full review
Review
#1666242 Review #1666242 is a subjective opinion of poster.
Pros
  • Open for business on sunday
Cons
  • Products were not as advertised
  • Product is defective the consumer deserves restitution
  • Product quality and company solution
Reason of review
Not as described/ advertised
Loss
$3
Preferred solution
I would ask to be paid for lost labor costs because the “fix” offered made the flashing worse.
1.0
Details
Behr - Deck Over is rotten
Behr - Deck Over is rotten
Behr - Deck Over is rotten
Behr - Deck Over is rotten
Behr - Deck Over is rotten
Behr - Deck Over is rotten
Put Behr Deck Over on our deck October 2015 - 480 sq ft of treated lumber. . Spring 2017 fungus growing out of the edge of one of the top rails which has progressed to rotten wood. Step that is use to access the back yard has started rotting -SAFETY ISSUE. Product is...
View full review
1 comment
h.kitchener
#1753774

I've seen many complaints about this Behr product over the past couple of years. Not too sure what, exactly you want Behr to do other than offer to replace the product.

They have no idea how you prepared the deck for application nor what environmental and/or structural/landscape conditions you have. The problems you describe are usually caused by moisture invasion of the deck, either from the ground or otherwise.

In a situation such as yours I would hire someone to take off the bad finish and prepare it for a new application, but use a different brand and see what happens in the next few years. If you get the same results you will know the product most likely is not at fault but something else.

Review
#1664971 Review #1664971 is a subjective opinion of poster.
Product
Behr Deckover Deck Paint
Reason of review
Bad quality
Loss
$4000
Preferred solution
Payment for replace of rotting wood and payment for someone to remove the Behr Deck over from our deck.

Contact Behr Customer Service

Mailing Address:
Behr Process Corporation
3400 W. Segerstrom Ave.
Santa Ana, California 92704
United States
Phone:
(800) 854-0133
All Behr Contacts

Compare Behr to

Sherwin Williams
Sherwin Williams
232 reviews
2.0
Compare

Behr in Walnut, California - Existing clame

5.0
Details
I ran short on material BUT was helped immediately. I want to commend the Representive that assisted my. He was very helpful and was able to answer my questions. Please reward him for being PRO consumer.
View full review
Review
#1664160 Review #1664160 is a subjective opinion of poster.