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Pissed Consumer Interviews ?

I applied Deckover to my 3 decks totaling nearly 1000 sq. Ft 2 years ago. It peeled the first year and I touched it up. Now it looks much worse and is peeling everywhere. There is seemingly no remedy for this yet they continue to sell the product. This is unconscionable. I wasted my time and money on the stripping, prep and application. I am very unhappy with Behr. I would at the very least appreciate a refund of the costs and compensation for my labor and materials. Also I would be happy to participate in a class action suit. I have contacted Behr first by phone but they steered my to the website as they said the customer service number is disconnected.
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Behr - Rebates

I purchased 3 cans of Behr paint in august 2018. there was a rebate of 10.00 each can. I sent the rebate information to them on their rebate page. After waiting 2 months , I contacted the rebate center by phone. and gave my info to the gentleman, after checking my rebates. he stated the 30.00 checks were sent out in September. he asked for my address, he told me that was the one they had on file. And he would reissue another check and send it to me. and it would take 2 weeks at the most. Well it has been 3 months and still no check!! I will NEVER buy another can of Behr!! pissed off consumer!!
1.8
Details
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Staff
Value for money
Website
I didn't like
  • Fraudulant rebates
#1446700
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Behr - Bad experience with deck over paint

Behr - Bad experience with deck over paint
Behr - Bad experience with deck over paint
Behr - Bad experience with deck over paint
We built a new deck this year and we put the Behr Deck Over on the floor. We followed the instructions on the can . Cleaned wood, let dry,painted floor and then applied the Deck Over. We put 3 coats on it. It has already started to peel and bubble in places. It isnt covering where the seams are either.We are very dissapointed with it. The deck looks great and then there is the ugly floor. If it is bubbling and peeling now what will it look like in the spring when we will start using it more. Please what can we do.
2.0
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Advertised vs Delivered
Price Affordability
Product or Service Quality
Value for money
Product
#1435408
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Behr Deckover paint an absolute, peeling, horrible mess after one year!!!

Behr Deckover paint an absolute, peeling, horrible mess after one year!!!
Behr Deckover paint an absolute, peeling, horrible mess after one year!!!
Behr Deckover paint an absolute, peeling, horrible mess after one year!!!
Behr Deckover paint an absolute, peeling, horrible mess after one year!!!
Behr Deckover paint an absolute, peeling, horrible mess after one year!!!
Applied per instructions. Looked awesome at first, but at about a year it started peeling off and continues to peel off to this day. It was painted early 2016, late 2015. DO NOT BUY THIS PRODUCT!!! ABSOLUTE DISASTER!! Had a bid by professional painter to redo... $6,000!!!! Would have to sand completely off and start over.
1.0
Details
Product or Service Quality
I liked
  • Looked great at first after all our hardwork
I didn't like
  • Behr deck over is complete garbage
  • Product started peeling at approx one year and continues now
#1410925
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I puchased 5 gallons 8/25/17 of Behr 213 (SC-118) . Had to get one more gallon the next week ,went on great BUT this year it started to peel. So I went back to my local Home Depot the last of April 2018 and talked to the paint guy there. He told me to call Behr about...
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Anonymous
Anonymous

yes it can!

#1366778
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Is it possible to put to much color in a can of paint that it takes longer to totally cure/dry...bought bathroom primer and paint in one had it tinted really dark its dry but has a strange feeling to it like its not totally dry...I painted 3 coats love the paint and...
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Anonymous
Anonymous

Why would you "love" a paint that is so *** it won't dry? That's pretty ignorant. A quality paint wouldn't do that. So why does behr? It isn't quality that's why.

h.kitchener
h.kitchener

You fell for the primer and paint in one ploy. Primer needs to be applied first, let dry and then the main coat of paint applied, let dry and then another coat if needed. This...

5.0
Product
#1359635
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this paint should be outlawed it causes so much frustration and anger because it consistently runs it doesn't spread evenly it doesn't cover a tall Benjamin Moore's worst bottle of a barrel paint is way better than this!! People need to boycott their paint its absolute...
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1.0
#1356369
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A few years ago I painted my deck with Behr Deck over. First I washed the deck with deck wash and then sanded it completely to make sure no dirt, prior paint or stains were present. Our deck is 40' X 45' with a 16'X 32' pool in the middle so it was a summer project. I...
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Anonymous
Anonymous

I also had problems with the deck over paint, my deck is peeling like crazy!

Anonymous
Anonymous

Yup. This is exactly why Rustoleum lost their lawsuit for Restore and why there is a lawsuit against behr now.

3.3
#1352651
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Behr in Ardmore, Oklahoma - Rotting deck after one year.

Behr - Rotting deck after one year.
We did exactly as directed. Now, after one year, our deck is soft and we are replacing boards. It will cost thousands to replace.
1.0
Details
Price Affordability
Product or Service Quality
Value for money
Warranty
#1338853
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I kept the actually label and went back to Home Depot for an exact sample match. It dried darker than the actualy color and ruined my wall. BERH customer service did everthing they could to deny it wae their product failed. E.g. oh it coukd be the plaster, or you must...
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Anonymous
Anonymous

yeah no they aren't responsible for how Home depot mixes the color. This is actually a fairly common problem that's why you are supposed to MIX ALL THE CANS OF THE SAME COLOR ...

2.0
#1324789
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I submitted a Memorial Day Savings Behr paint rebate for $10.00. I have been tracking this rebate ever since with the message that it has been received and is being processed. However, today when I checked, it stated that there are no details. I went on an online chat...
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Anonymous
Anonymous

Same thing happen to me

Anonymous
Anonymous

This is exactly why they have rebates in the first place instead of just giving a lower price. There are hundreds of ways they can get away with not paying a rebate. I wish pe...

#1316644
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